Free Shipping & Returns


For orders above $39 +

30 days returns (yay!)


Our shipping options are designed to be simple and flexible to suit your needs. If you need special arrangements to fit your schedule, let us know and we'll do our best to help.

Options Fee Turnaround Time
1. Self Collect* FREE 1 to 3 working days 2pm to 7pm
2. Standard (Orders >$39) FREE Choose:
(A) FLEX: 10am to 10pm, Mon-Sun
(B) EVENING: 6pm to 10pm, Mon-Sun
3. Standard (Orders <$39)
4. Plus** $15 Same-Day / Time-Specific
10am to 10pm

* Self Collect: Appointment based only
** Plus Shipping: Please confirm with us on availability



Need to return something? Our policy is simple – if you're not satisfied with your purchase for any reason whatsoever, return it for free!

All we ask is that when the item is dropped at our fulfilment center, it should not used or close to expiry (at least 6 months of shelf life required), returned in original & sealed packaging (broken seals will not be accepted), alongside a copy of the original payment invoice and returns form. Please note that sales items or items purchased with promotional codes are not eligible for returns.

When we receive the item at our fulfilment center, our customer care team will review the condition of the item, and reach out to you to confirm receipt and issue a refund in 14 days.