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Retractable leashes were made with good intentions of providing a freer experience for dogs and humans alike during their regular jaunts. But this seemingly innocuous leash is a treacherous creation that could put your dog (and yourself) in jeopardy and plausibly result in undesirable outcomes.0 comment(s)
While the advancement in pet food nutrition has certainly reached new heights over the years, inflated marketing claims are aplenty - making it challenging to discern between high-quality and low-quality pet food. Going beyond what’s printed on the front of the packaging, you’re able to glean so much more information from pet food labels on the back. Find out how to tackle the ambiguity that comes with pet food labels!0 comment(s)
Ever heard of the term ‘over-vaccination’? Many are quick to schedule their routine jabs at the behest of a reminder in the mail that usually reads “It’s time for your dog’s annual vaccinations!” While vaccinations remain crucial to protect our dogs against various diseases, vaccination failures do happen - so here’s what to look out for before going in for the shot.0 comment(s)
With so many types of dog food floating around in the market, it can be difficult to decide which diet your dog should be on. While you’re searching for a suitable option, it’s important to note that there is no one dog food that is the best. Below, we delved into six different types of diets:0 comment(s)
Whether you’re a new dog owner or you’re finally getting that training program started, it can be a little daunting as you may not know where to get started. So here’s a list of ten dog training essentials to enhance and make your training sessions a positive experience for both you and your dog.0 comment(s)
If you’ve been a victim of urinary tract infections (UTI) before, then you’d know just how uncomfortable it is. UTI is among one of the more common health issues that dogs have to go through unfortunately. It’s painful, it’s distressing, and just overall unpleasant.0 comment(s)
Allergies are never fun. If there’s anything worse than not being able to talk to your dog, it’s definitely not being able to fix his constant itching and gnawing at his paws. But allergies are also hard to identify, so here is a list of common symptoms put together for easy allergy recognition!0 comment(s)
A heartfelt thank you to everyone who visited us at Pet Expo, whether as a new or old GDP friend. The warm smiles that greeted us and the furry paws that shook our hands will forever remain etched in our memory! As we recover from the post expo withdrawals, we figured we should take the time to walk you through our Pet Expo journey.0 comment(s)
Grandma Lucy’s is back with a bang! The full range of Grandma Lucy’s is now available on Good Dog People - enjoy an exclusive 25% OFF launch promo on all of Grandma Lucy’s freeze dried food and treats from now till 30 June 2019!
We also took this opportunity to dive into some home cooked goodness and got into the nitty gritty of each recipe!0 comment(s)
The convenience and ease on the wallet of kibble feeding are contributing reasons to the mass pool of dry food feeders. However, many owners are constantly looking for ways to compensate for the lack of nutritional value of most commercial kibble brands. We’re here to help - here are five simple ways to enhance your dog’s kibble:0 comment(s)
Your dog’s mental well-being is equally as important as their physical health. Keeping them mentally active is critical to avoid premature aging and stave off potential cognitive dysfunctions, it also contributes to a level of happiness. Not sure how to introduce more mentally stimulating activities? Here are 5 to kick you off!0 comment(s)
By far the awesomest pet related online shopping experience with only the best after sales service follow up, I couldn't be more pleased. Shout out to Isaiah for being just brilliant!
Excellent people with excellent products! Love, love love!
Really liked how detailed and personalised the delivery system is and better yet, how prompt the delivery was. Set my mind at ease that I didn’t have to wait days before something as essential as food would arrive. The delivery staff was friendly and also efficient! Very glad that she was able to find our unit, which can be a challenge for most people.
Chanced upon Good Dog People on instagram and thought that I should give them a try for my two dogs. Best part was that they are located opposite my office, so this would make collection and ordering super easy for busy pet owners like me.
The team at Good Dog People are extremely passionate about what they do and are more than willing to explain or recommend products that we need depending on our dog's skin condition, allergies etc. They even contacted me prior to the order confirmation to inform me that some of the products were out of stock and then recommended me other similar products. Really WOW-ed at their service.
Super amazed at their quick and speedy replies and most importantly, they are pet lovers and owners themselves, so they know what's good and what's not. Trying out a new air dried food for my smaller dog, Kevin, as he is starting to get red spots from his previous food. Will definitely be back again to order food for Kevin and Gou Gou without a doubt!
Done my first order with Good Dog People in the afternoon and received my stuff on the same day! Amazing Speed, with excellent before and after sales customer service by Terry. Will definitely order again and recommend to all paw parents. Thumb up Terry!!
Haven't had a chance to try out the food for my pup yet but the service from guys at Good Dog People so far really blew me away. After a slew of problems surrounding my dog's food from other retailers, I decided to try carting out an order of Stella and Chewy's from their website. Less than 24 hours later I get a text saying that it was going to be delivered.
These guys are mad efficient. Also thanks to Terry for the prompt follow up checking on the delivery. Much appreciated!
Super fast delivery, ordered last night and delivered tonight, within 24h! Customer service is also excellent as the staff are very polite, well-mannered, and awesome. This is the first & only shop that i’ve come across with such lighting delivery speed, great variety of products & first-class service. 😘💓💫 but maybe can update on the availabity of free gifts as i would have chosen another one if Barkery wasn’t avail😂 it’s ogei overall it’s a great experience!! will buy from yall again ♥️
It was through word of mouth that i came to learn about GDP, and coincidentally they carry this brand of supplement i was looking for too. Ordering was a breeze and i was truely surprised to receive my items on the next day and delivery team did a fantastic job following instructions! My items were delivered in a paper bag which im keeping it for good use! Terry from GDP also followed up with a text and it is a nice touch. Thank you and keep up the good work!
So incredibly happy with the service!! I had to add some things to my order even after it was placed and not only was the process so seamless, I even had a really attentive and responsive contact person on WhatsApp who kept me constantly updated on the status of my order. And not only that - when I requested for some samples to get my dog started on raw food, good dog people was soooo generous!! Thank you so much for the wonderful service - definitely 6 stars and more ☺️ 🌟🌟🌟🌟🌟🌟
Always used to order from my regular supplier but on this day I chanced upon Good Dog People’s site and read about their stand on responsible sourcing. Then browse through their products and all are from reputable brands. Done my first order in the morning and received it the same night. Wow, super fast delivery. 2 days later got an SMS from Terry to follow up on my order. I enquired about a couple of brands I used to buy and Terry said he does not carry them as the source was unclear. Appreciate his info and I intend to research on the brands I used to buy to make an informed decision myself. Anyhow I take comfort that Good Dog People has a policy in things they sell so at least someone has done that initial check for us... the consumers or rather the dog-sumers. � Will definitely order from Terry again.
Ordered from them during the Hari Raya long weekend. And then I received the delivery by Monday evening (talk about prompt and fast). It was even followed by a personal sms from Terry asking if all is good. That is what I call good customer service. They are looking for long-term relationships with their clients which is hard to experience in a fast-paced environment nowadays. Kudos to the people behind this company. It is the smallest things that make the biggest impact.
Ordered my items on Wednesday and my parcel was delivered on Thursday, just in time to let my Pug take the supplements as she was injured. One of the items were out of stock but their service recovery is so on point. I needed help with supplements and was spamming their WhatsApp but they were so patient!! The people there are extremely helpful and nice, indeed good dog people :) Another plus point will be the price competitiveness of their store. Will definitely repurchase from them again!
A most unexpected first-time experience - totally positive! My husband had indicated a minimum expiry date for our dried kibble order. GOOD DOG PEOPLE wrote to highlight that the particular batch was three weeks shy of that, and offered to refund if we were not comfortable. We proceeded with the order and the 8pm delivery was executed most satisfactorily, by a friendly, smiling chap. Terry wrote a followed-up text to ensure all was in order. Very professional.
What's there not to like about these guys?
Best service and delivery ever for an online purchase! I placed my order on Sun and had my order delivered the very next day. And, they even threw in some compostable bags for me or rather my dog to try out which I had been thinking about. Totally read my mind! Definitely intend to be a regular patron here. Keep up the good work guys!
Fast delivery as promised. I like that a paper bag instead of a plastic one was used to carry my stuff.
Customer service staff texted me beforehand for a gentle reminder about the delivery. After delivery, the staff checked with me if my order was fine via text. That was nice I find. I will be a returning customer.
Well-deserving of a 5-star review. Deliveries are prompt and they always try their best to meet customers' requests and answer all enquiries. I've tried many online pet stores and have been surprisingly pleased with GDP.
Outstanding experience! I've been buying from GDP since few months now and I've never been disappointed one single time. The website is easy to navigate, product variety is decent and the quality is very, very high! The customer service is awesome: the delivery is always on time, if not early, and Terry is constant checking on you, providing information and support. 5 well deserved stars!
The team at Good Dog People are very responsive, friendly and helpful! Even helped to arrange for a delivery of dog food for my parent’s dog in KL, Malaysia. With that and their wide selection of dog foods, I’ll definitely order from them again!
I really like how theres a wide variety of treats i can choose for my dog, especially dehydrated and baked ones - a healthier option! The site is easy to work around and delivery was very prompt. There were also follow ups if i have received my order since i requested for it to be placed in my riser. I love that Good Dog People is a place after the hearts and welfare of our pets.
They have a wonderful range of products that are true to their mantra when it comes to putting dogs and ethics in the center of it all. On top of that, customer service is excellent and delivery is communicative and prompt. The fact that they have emergency delivery for medical products is something that was clearly well thought out and considerate for pet owners. Love this company and all that they represent.
Excellent service from them. How so? They bent backwards to rush a order for me. Was suppose to deliver that evening, latest 10pm. It was pouring cats and dogs that day, and they were kind enough to notify that delivery may be a little late due to the weather. So thoughtful. In any case, the delivery came 9.45pm by a cheerful guy. Such a wonderful experience and minimum purchase for free delivery is definitely the lowest as far as I know. Good job!
Googled online & out of all the other stores I somehow decided to make my first purchase with Good Dog People as I find their web page easy to search & navigate around for the brands that I’m looking for. Prices were reasonable with free & prompt delivery as well, they even gave me an extra free treat for my dog. They definitely made my first purchase pleasant & I will continue getting my dog’s supplies from them 😊👍
This is my first time ordering from Good Dog People. Like all others, there was a text message to inform me of the date and time of delivery, giving me options to defer delivery. What makes them stand out was the personalised text message to check if the items were received and in order. The entire experience was great. Your have a satisfied customer that will return. Keep up the good job!
It was a Thursday, had a pet food emergency and needed a bag of kibbles asap. The team at Good Dog People were more than happy to help to expedite the delivery and made sure that the bag of kibbles was delivered on a Friday! The team is also very responsive, so if you have any questions, chat them up on their website, and they will be with you soon!
Thank you Terry and the team for your awesome service! Will definitely be back for more!
My first time ordering my doggies' food with the Good Dog People was a fantastic experience. I was kept well informed of & up-to-date with the progress of my order by email & messaging, & was pleasantly surprised by how prompt the delivery was. Timing allocated for delivery was convenient too. There was even a follow-up inquiry post-delivery on whether everything was in order.
I am very pleased & satisfied with the Good Dog People's service, & would strongly recommend them for pet lovers wishing to order online.
Keep up the good work!
I received my dog food at around 9pm ytd. Thank you so much for processing my order so quickly, and delivering as you promised.
The free treat and gift was such a nice bonus as well!
I can't tell you how relieved I am. I tried ordering from two other stores, and after two days of waiting, they cancelled my order because they were out of stock.
I will definitely be ordering from you again in the future.
Amazing level of customer service. Had an emergency and the team managed to deliver an e-collar to us within 30mins at 9PM (after work hours). Once I needed milk because my puppy was underweight, one of the staff from GDP gave me a call and explained to me what milk would be best for her. Was so overwhelmed by her willingness to help!
Have always purchased from GDP and their level of service has never failed me. Simply remarkable.
Thank you GDP team!!